Shipping Policy
Production
Each ornament is printed to order by our production partner in the United States. We review every order to make sure your photo is placed correctly, then it goes into production. Production usually takes 1–3 business days.
Delivery within the US
Standard shipping usually takes 4–7 business days after production.
- First ornament: $6.29
- Each additional ornament in the same order: +$0.69
You'll receive a tracking number by email as soon as your order ships.
Christmas delivery
To receive your order in time for Christmas, please order by the date shown at the top of our website. Orders placed after that date will still be made and shipped, but we can't guarantee holiday delivery. Carrier delays during the holiday season are outside our control.
International orders
We ship to some countries outside the US at higher rates shown at checkout. International delivery can take 2–7 weeks and may not arrive before Christmas. Any customs duties or import taxes are the customer's responsibility.
Problems with delivery
If your package is lost or arrives damaged, see our Refund & Reprint Policy, or email us at support@foreverpawsornaments.com.